1. Information We Collect
We collect information you provide directly to us when using our services. This includes your name, email address, phone number, and any health-related information you share during consultations or via our contact forms. We do not store sensitive medical records permanently on our web servers.
2. How We Use Your Information
The information we collect is strictly used to:
- Provide, maintain, and improve our clinical physiotherapy services.
- Communicate with you regarding appointments, home visits, and treatment plans.
- Respond to your direct inquiries via WhatsApp or phone.
- Send administrative information, such as changes to our terms, conditions, and policies.
3. Data Security & Confidentiality
Patient confidentiality is our top priority. All communications regarding your physical health and recovery are kept strictly private between you and Dr. Kunal Goyal. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
4. Third-Party Services
We may use third-party platforms (such as WhatsApp) to facilitate communication. We encourage you to review their respective privacy policies. We do not sell, trade, or rent your personal identification information to others.
5. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at via our Contact page or call our clinic directly.